Privacy Policy

Last updated: 14 November 2026

Short version: We only collect what we need to run your cooking course and prepare your DTV documents. We never sell your data. Card payments are handled by Stripe, so we never see your full card number. You can ask us at any time to see, correct or delete your data.

1. Who we are

This website and the Proud Home Thai Cooking Class are operated by SOUL PROUD KOH PHANGAN Co., Ltd., 34/1 Moo 4, Koh Phangan, Surat Thani 84280, Thailand (“we”, “us”). We are the data controller under Thailand's Personal Data Protection Act B.E. 2562 (PDPA). If you are in the EU or UK, we also respect your rights under the GDPR / UK GDPR.

Contact for all privacy questions: visa@proudhomecooking.com · WhatsApp +66 93 535 5589

2. What data we collect

  • Contact data: name, email address, phone / WhatsApp number and the messages you send us.
  • Booking data: your full name as in your passport, nationality, the programme you book, class days and planned arrival date. If your embassy requires it on your documents, also your passport number and date of birth.
  • Payment data: amount, date and payment method. For bank transfers we see the sender name and reference. Card payments are processed by Stripe; we receive only a confirmation and the last 4 digits of the card, never the full card details.
  • Food allergies or dietary needs, only if you tell us, and only to keep you safe in class.
  • Website data: technical data such as IP address, browser type and pages visited, collected through cookies by our website provider Squarespace.

3. Why we use your data

  • To provide your course and your DTV documents (enrollment letter, curriculum, receipt, certificate), to answer your questions and to organise your classes. Legal basis: performance of a contract (PDPA s.24(3), GDPR Art. 6(1)(b)).
  • To keep accounting and tax records as required by Thai law. Legal basis: legal obligation (PDPA s.24(6), GDPR Art. 6(1)(c)).
  • To run and secure this website. Legal basis: legitimate interest (PDPA s.24(5), GDPR Art. 6(1)(f)).
  • Allergy information, optional cookies and occasional news only with your consent, which you can withdraw at any time.

4. Who we share it with

We never sell your data. We share it only where needed:

  • Stripe (card payments), our Thai bank (bank transfers)
  • Squarespace (website hosting), WhatsApp / Meta and our email provider (communication)
  • Our accountant and Thai tax authorities (legal obligations)
  • A Thai embassy, consulate or immigration office, only to confirm your enrollment if they ask us, or where the law requires it

Some of these providers process data outside Thailand (for example in the USA or EU). They are bound by their own data protection standards and contracts that protect your data.

5. How long we keep it

  • Enquiries that do not lead to a booking: deleted within 12 months.
  • Booking, document and payment records: 5 years after your programme ends, as required by Thai accounting law. After that we delete them.

6. Your rights

You can ask us to: give you access to or a copy of your data, correct it, delete it, restrict or object to its use, transfer it to you or another provider, and withdraw your consent. Just write to visa@proudhomecooking.com. We reply within 30 days. Some data (e.g. accounting records) we must keep by law even if you ask us to delete it.

If you are not happy with how we handle your data, you can complain to Thailand's Personal Data Protection Committee (pdpc.or.th) or, if you live in the EU/UK, to your local data protection authority.

7. Security

We keep your documents in password-protected accounts and only share them with the people who need them to run your course. No online system is 100% secure, but we take reasonable care to protect your data.

8. Cookies

Our website uses cookies that are needed for it to work and, with your consent, cookies for statistics. You can change your choice at any time in the cookie banner or in your browser settings.

9. Changes

We may update this policy. The current version is always on this page, with the date at the top.